The policy of EPS is to provide the latest voice switching technologies at competitive prices, and with this basic concept in mind we have established long term relationships with the best of the UK's leading suppliers, including Lucent AT&T, and LG Electronics (GoldStar). The voice communication systems that are supplied and installed by EPS provide a full range of features and facilities, that can be programmed to suit large, medium, and small business requirements. DDI (Direct dialling Inwards), CLI (Calling Line Identification) and other ISDN features are all powerful business tools. With the continuing convergence of voice and computer networking communications, EPS are able to offer total solutions that include:

  • ISDN telephone switch provision
  • Integrated Voicemail and Auto-attendant
  • DECT digital cordless integration
  • ISDN to the desk
  • ACD call centre solutions
  • Computer and Telephone Integration (CTI)
  • Remote site access solutions
  • Least cost routing (LCR) or Automatic Route Selection (ARS)
  • Call management

Although all of our telephone systems support conventional telephone wiring systems, a structured cabling system provides greater flexibility and also supports your data network. EPS engineers are trained on installation and programming of all systems supplied, and an ongoing customer help desk and support service are provided using our support scheme.

Lease Cost Routing
Telephone charges are built in to any business' overheads, but choosing the correct carrier for different types of call can reduce many of these costs. Least cost routing (LCR) or Automatic Route Selection (ARS) is the preferential selection of carrier for individual calls. Local, long-distance, mobiles and international calls can be routed via the carrier with the lowest charges, and can result in significant savings to any organisation - with no associated costs.

Key Benefits
Make savings without changing your existing telephone number.

No installation or rental charges for the service.

No minimum contract term CallCare now offers highly competitive rates on all local, national, mobile and international voice and data calls using per second billing and itemised invoicing. There is no installation charge and no minimum contract length. CallCare also supply foc Callview 2000 that is a complete call logging package to analyse your bills in greater depth. The system uses Least Cost Routing or the ARS software that is supplied and installed free of charge* on your telephone switch. The LCR or ARS software automatically routes the call to the CallCare low-cost dialling route without any customer intervention. Because the software is used in conjunction with the BT or other carrier supplied line there is no need to change telephone numbers, and the bill from the carrier is only for the rental of the line. CallCare can guarantee savings on normal BT costs of at least 35% and this is assuming you are on a high level call saving tariff from BT or your chosen carrier, if this is not the case the savings are between 40%-60%.

 

Click here to download EPS CallCare costing PDF